.clarizon-complaints,
.clarizon-complaints * {
	box-sizing: border-box;
}

.clarizon-complaints {
	--complaints-bg: #e8eeee;
	--complaints-text: #003f51;
	--complaints-field: #f6f8f8;
	--complaints-muted: #596f75;
	--complaints-soft: #d1dcde;
	--complaints-yellow: #ffc400;

	background: var(--complaints-bg);
	border-radius: 22px;
	color: var(--complaints-text);
	font-family: Helvetica, Arial, sans-serif;
	margin: 0 auto;
	max-width: 980px;
	padding: 48px 56px 56px;
	position: relative;
	width: 100%;
}

.clarizon-complaints__tabs {
	display: grid;
	gap: 12px;
	grid-template-columns: repeat(2, minmax(0, 1fr));
	margin-bottom: 34px;
}

.clarizon-complaints button.clarizon-complaints__tab,
.clarizon-complaints button.clarizon-complaints__submit,
.clarizon-complaints button.clarizon-complaints__copy {
	background: var(--complaints-soft) !important;
	background-color: var(--complaints-soft) !important;
	background-image: none !important;
	border: 0 !important;
	border-radius: 999px;
	box-shadow: none;
	color: var(--complaints-text) !important;
	cursor: pointer;
	font-family: Helvetica, Arial, sans-serif;
	font-size: 16px;
	font-weight: 700;
	min-height: 48px;
	padding: 12px 22px;
	text-decoration: none !important;
	transition: background 0.15s ease, box-shadow 0.15s ease, color 0.15s ease, opacity 0.15s ease, transform 0.15s ease;
}

.clarizon-complaints button.clarizon-complaints__tab.is-active,
.clarizon-complaints button.clarizon-complaints__submit,
.clarizon-complaints button.clarizon-complaints__copy {
	background: var(--complaints-yellow) !important;
	background-color: var(--complaints-yellow) !important;
	background-image: none !important;
	color: var(--complaints-text) !important;
}

.clarizon-complaints button.clarizon-complaints__tab:hover,
.clarizon-complaints button.clarizon-complaints__tab:focus,
.clarizon-complaints button.clarizon-complaints__tab:active,
.clarizon-complaints button.clarizon-complaints__submit:hover,
.clarizon-complaints button.clarizon-complaints__submit:focus,
.clarizon-complaints button.clarizon-complaints__submit:active,
.clarizon-complaints button.clarizon-complaints__copy:hover,
.clarizon-complaints button.clarizon-complaints__copy:focus,
.clarizon-complaints button.clarizon-complaints__copy:active {
	background: #ffd84d !important;
	background-color: #ffd84d !important;
	background-image: none !important;
	box-shadow: 0 0 0 3px rgba(255, 196, 0, 0.28) !important;
	color: var(--complaints-text) !important;
	outline: none !important;
	transform: translateY(-1px);
}

.clarizon-complaints__submit:disabled {
	cursor: wait;
	opacity: 0.65;
}

.clarizon-complaints__panel {
	display: none;
}

.clarizon-complaints__panel.is-active {
	display: block;
}

.clarizon-complaints__form,
.clarizon-complaints__track {
	display: grid;
	gap: 18px;
}

.clarizon-complaints h3 {
	color: var(--complaints-text);
	font-family: Helvetica, Arial, sans-serif;
	font-size: 23px;
	font-weight: 700;
	letter-spacing: 0;
	line-height: 1.2;
	margin: 16px 0 0;
}

.clarizon-complaints__type,
.clarizon-complaints__label,
.clarizon-complaints__check {
	color: var(--complaints-text);
	font-size: 16px;
	line-height: 1.35;
}

.clarizon-complaints__type {
	align-items: center;
	display: flex;
	gap: 10px;
	position: relative;
}

.clarizon-complaints button.clarizon-complaints__info {
	align-items: center;
	appearance: none;
	aspect-ratio: 1 / 1;
	background: var(--complaints-yellow) !important;
	background-color: var(--complaints-yellow) !important;
	background-image: none !important;
	border: 0 !important;
	border-radius: 50% !important;
	box-shadow: none;
	color: var(--complaints-text) !important;
	cursor: pointer;
	display: inline-flex;
	font-size: 14px;
	font-weight: 700;
	height: 28px !important;
	justify-content: center;
	line-height: 1;
	max-height: 28px !important;
	max-width: 28px !important;
	min-height: 28px !important;
	min-width: 28px !important;
	padding: 0 !important;
	text-align: center;
	width: 28px !important;
}

.clarizon-complaints button.clarizon-complaints__info:hover,
.clarizon-complaints button.clarizon-complaints__info:focus,
.clarizon-complaints button.clarizon-complaints__info:active {
	background: #ffd84d !important;
	background-color: #ffd84d !important;
	background-image: none !important;
	box-shadow: 0 0 0 3px rgba(255, 196, 0, 0.28) !important;
	color: var(--complaints-text) !important;
	outline: none !important;
}

.clarizon-complaints__tooltip {
	background: #ffffff;
	border-radius: 10px;
	box-shadow: 0 12px 34px rgba(0, 63, 81, 0.2);
	left: 0;
	max-width: 560px;
	opacity: 0;
	padding: 18px 20px;
	pointer-events: none;
	position: absolute;
	top: calc(100% + 10px);
	transform: translateY(6px);
	transition: opacity 0.12s ease, transform 0.12s ease;
	visibility: hidden;
	z-index: 10;
}

.clarizon-complaints__type:hover .clarizon-complaints__tooltip,
.clarizon-complaints__type:focus-within .clarizon-complaints__tooltip,
.clarizon-complaints__type.is-open .clarizon-complaints__tooltip {
	opacity: 1;
	pointer-events: auto;
	transform: translateY(0);
	visibility: visible;
}

.clarizon-complaints__tooltip p {
	color: var(--complaints-text);
	font-size: 14px;
	line-height: 1.45;
	margin: 0 0 10px;
}

.clarizon-complaints__tooltip p:last-child {
	margin-bottom: 0;
}

.clarizon-complaints input,
.clarizon-complaints select,
.clarizon-complaints textarea {
	background: var(--complaints-field);
	border: 0;
	border-radius: 24px;
	color: var(--complaints-text);
	font-family: Helvetica, Arial, sans-serif;
	font-size: 16px;
	min-height: 48px;
	outline: none;
	padding: 13px 22px;
	width: 100%;
}

.clarizon-complaints input:focus,
.clarizon-complaints select:focus,
.clarizon-complaints textarea:focus {
	box-shadow: 0 0 0 3px rgba(255, 196, 0, 0.28);
	outline: none;
}

.clarizon-complaints textarea {
	border-radius: 18px;
	line-height: 1.5;
	min-height: 180px;
	resize: vertical;
}

.clarizon-complaints input::placeholder,
.clarizon-complaints textarea::placeholder {
	color: var(--complaints-muted);
	opacity: 1;
}

.clarizon-complaints__identity {
	display: grid;
	gap: 14px;
	grid-template-columns: repeat(2, minmax(0, 1fr));
}

.clarizon-complaints__check {
	align-items: flex-start;
	display: flex;
	gap: 10px;
}

.clarizon-complaints__check input {
	accent-color: var(--complaints-yellow);
	flex: 0 0 auto;
	height: 18px;
	margin: 2px 0 0;
	min-height: 0;
	padding: 0;
	width: 18px;
}

.clarizon-complaints__check a {
	color: var(--complaints-text);
	font-weight: 700;
	text-decoration: underline;
	text-underline-offset: 3px;
}

.clarizon-complaints__help {
	color: var(--complaints-muted);
	font-size: 14px;
	line-height: 1.45;
	margin: -6px 0 0;
}

.clarizon-complaints__upload {
	display: grid;
	gap: 12px;
}

.clarizon-complaints__drop {
	align-items: center;
	background: rgba(255, 255, 255, 0.55);
	border: 1px dashed #9fb4b8;
	border-radius: 18px;
	display: grid;
	gap: 8px;
	justify-items: center;
	min-height: 160px;
	padding: 24px;
	text-align: center;
}

.clarizon-complaints__drop.is-dragover {
	border-color: var(--complaints-yellow);
	box-shadow: inset 0 0 0 2px var(--complaints-yellow);
}

.clarizon-complaints__drop label {
	background: var(--complaints-yellow) !important;
	background-color: var(--complaints-yellow) !important;
	background-image: none !important;
	border-radius: 999px;
	color: var(--complaints-text) !important;
	cursor: pointer;
	font-weight: 700;
	padding: 10px 18px;
}

.clarizon-complaints__drop label:hover,
.clarizon-complaints__drop label:focus-within {
	background: #ffd84d !important;
	background-color: #ffd84d !important;
	background-image: none !important;
	box-shadow: 0 0 0 3px rgba(255, 196, 0, 0.28);
}

.clarizon-complaints__drop input {
	display: none;
}

.clarizon-complaints__drop em,
.clarizon-complaints__drop small {
	color: var(--complaints-muted);
	font-style: normal;
}

.clarizon-complaints__files {
	display: grid;
	gap: 8px;
}

.clarizon-complaints__file {
	align-items: center;
	background: var(--complaints-soft);
	border-radius: 12px;
	display: grid;
	gap: 8px;
	grid-template-columns: minmax(0, 1fr) auto auto;
	padding: 10px 12px;
}

.clarizon-complaints__file span {
	overflow: hidden;
	text-overflow: ellipsis;
	white-space: nowrap;
}

.clarizon-complaints__file button {
	background: transparent;
	border: 0;
	color: var(--complaints-text);
	cursor: pointer;
	font-size: 20px;
	line-height: 1;
}

.clarizon-complaints__notice {
	border-radius: 14px;
	display: none;
	font-size: 14px;
	line-height: 1.4;
	padding: 12px 16px;
}

.clarizon-complaints__notice.is-success,
.clarizon-complaints__notice.is-error {
	display: block;
}

.clarizon-complaints__notice.is-success {
	background: #dff3e4;
	color: #185b2b;
}

.clarizon-complaints__notice.is-error {
	background: #fde2e2;
	color: #7a2020;
}

.clarizon-complaints__track {
	grid-template-columns: minmax(0, 1fr) auto;
}

.clarizon-complaints__case-view {
	margin-top: 22px;
}

.clarizon-complaints__case {
	background: var(--complaints-soft);
	border-radius: 18px;
	padding: 22px;
}

.clarizon-complaints__case-label {
	display: block;
	font-size: 14px;
	margin-bottom: 8px;
}

.clarizon-complaints__case strong {
	display: block;
	font-size: 30px;
	line-height: 1.15;
	margin-bottom: 12px;
}

.clarizon-complaints__case p {
	margin: 8px 0 0;
}

.clarizon-complaints__case code,
.clarizon-complaints__modal-card code {
	background: #ffffff;
	border-radius: 999px;
	color: var(--complaints-text);
	display: inline-block;
	font-family: Consolas, Monaco, monospace;
	font-size: 16px;
	padding: 8px 12px;
}

.clarizon-complaints__modal {
	align-items: center;
	background: rgba(0, 63, 81, 0.42);
	display: none;
	inset: 0;
	justify-content: center;
	padding: 20px;
	position: fixed;
	z-index: 9999;
}

.clarizon-complaints__modal.is-visible {
	display: flex;
}

.clarizon-complaints__modal-card {
	background: var(--complaints-bg);
	border-radius: 22px;
	color: var(--complaints-text);
	max-width: 460px;
	padding: 34px;
	position: relative;
	width: 100%;
}

.clarizon-complaints__modal-card h3 {
	margin-top: 0;
}

.clarizon-complaints__modal-card p {
	color: var(--complaints-muted);
	line-height: 1.45;
	margin: 0 0 18px;
}

.clarizon-complaints__modal-card code {
	display: block;
	margin-bottom: 16px;
	text-align: center;
}

.clarizon-complaints__close {
	background: transparent;
	border: 0;
	color: var(--complaints-text);
	cursor: pointer;
	font-size: 28px;
	line-height: 1;
	position: absolute;
	right: 18px;
	top: 16px;
}

@media (max-width: 767px) {
	.clarizon-complaints {
		border-radius: 22px;
		padding: 38px 22px 46px;
	}

	.clarizon-complaints__tabs,
	.clarizon-complaints__identity,
	.clarizon-complaints__track {
		grid-template-columns: 1fr;
	}

	.clarizon-complaints h3 {
		font-size: 21px;
	}

	.clarizon-complaints input,
	.clarizon-complaints select,
	.clarizon-complaints textarea {
		font-size: 15px;
	}

	.clarizon-complaints__tooltip {
		max-width: calc(100vw - 44px);
	}
}